Legionella Guard – Privacy Policy

Last updated: [12-01-2025]

This Privacy Policy explains how Legionella Guard collects, uses, stores, and protects personal data when you use our website and platform.

1. Information We Collect

Legionella Guard collects information necessary to provide its compliance and record-keeping services.

This may include property addresses, compliance records, assessment results, uploaded images or documents, agent business names, and agent contact telephone numbers.

We do not require landlord personal names or contact details unless explicitly provided by the user.

2. How We Use Information

We use collected information solely to operate, maintain, and improve the Legionella Guard platform.

Data is used to generate compliance records, allow users to view and manage properties, and provide customer support where required.

We do not use personal data for marketing purposes unless consent has been given.

3. White-Label Agent Data Protection

Legionella Guard supports white-label use for agents.

Under white-label functionality, landlord identities are not visible to Legionella Guard.

Only the property address, compliance data, uploaded evidence, and agent contact details are stored.

This structure helps protect client confidentiality and commercial relationships.

4. Legal Basis for Processing

Legionella Guard processes data on the basis of contractual necessity, legal obligations, and legitimate business interests.

By using the platform, you consent to the processing of data as described in this Privacy Policy.

5. Data Storage and Security

All data is stored securely using appropriate technical and organisational safeguards.

While reasonable measures are taken to protect data, no system can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their login credentials.

6. Data Retention

Legionella Guard retains data only for as long as necessary to provide the service or meet legal and regulatory requirements.

Users may request deletion of data, subject to legal or contractual obligations.

7. Data Sharing

Legionella Guard does not sell, rent, or trade personal data to third parties.

Data may be shared only where required by law or to protect legal rights.

8. User Rights

Users have the right to request access to their personal data.

Users may request correction or deletion of inaccurate data, subject to legal requirements.

Requests should be submitted using the contact details provided on the website.

9. Cookies and Website Usage

Legionella Guard may use cookies or similar technologies to improve website functionality and user experience.

Cookies do not collect personal information unless voluntarily provided by the user.

10. Third-Party Services

The platform may integrate with third-party services required for hosting, security, or functionality.

These services process data only in accordance with our instructions and applicable data protection laws.

11. Changes to This Privacy Policy

Legionella Guard may update this Privacy Policy from time to time.

Continued use of the platform indicates acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact Legionella Guard using the details provided on our website.